Effective Date: 1/1/2025
Alamo Ad Valorem, LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (“Site”) at alamoadvalorem.com or use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1 – Information We Collect
a. Information You Provide to Us
We may collect the following information that you voluntarily provide:
- Contact Information: Name, email address, phone number, and mailing address.
- Service Details: Information related to your property for tax consultation and appeals.
b. Information Collected Automatically
When you visit the Site, we may automatically collect:
- Usage Data: Information about how you interact with our Site, such as pages viewed, time spent, and navigation patterns.
- Device Information: Information about the device used to access the Site, including IP address, browser type, and operating system.
- Cookies and Similar Technologies: Data from cookies or similar tracking tools to enhance your experience.
c. Third-Party Payment Information
We use a third-party payment processor to handle all payment transactions. We do not collect or store any payment information. Please review the third-party payment processor’s privacy policy for details on their data practices.
2 – How We Use Your Information
We use your information to:
- Provide and manage our services.
- Communicate with you, including responding to inquiries and sending updates.
- Improve our Site and services through analytics and user feedback.
- Comply with legal obligations.
3 – How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Trusted third parties who assist us in operating the Site, providing services, or analyzing data.
- Legal and Regulatory Authorities: When required to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4 – Your Privacy Choices
- Cookies: You can control cookie settings through your browser preferences.
- Communication Preferences: You may opt out of marketing communications by following the unsubscribe instructions in our emails.
- Access and Correction: Contact us to request access to or correction of your personal information.
5 – How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system is foolproof, and we cannot guarantee the absolute security of your information.
6 – Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
7 – Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
8 – Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted on the Site. Your continued use of the Site after such changes indicates your acceptance of the updated Privacy Policy.
9 – Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Alamo Ad Valorem, LLC
7550 I-10 Suite 800, San Antonio, TX 78229
info@alamoadvalorem.com
(210) 952-4114
By using our Site, you acknowledge that you have read, understood, and agree to this Privacy Policy.